Description
Contains: DVDs and a binder with seminar handouts
Acquire essential skills that every office needs to know, plus learn relationship-building techniques that turn patients into loyal, lifetime-referring patients.
Who will benefit most:
• New Chiropractors (especially if you run the office yourself!)
• C.A.s
What you’ll learn:
Job descriptions and daily procedures
Psychology of Collections – asking for money and collecting it
The power of words that get the results you want
must have training
Required forms and scripts for presentation and completion
Telephone techniques
Scheduling guidelines
Scripts: Scheduling new patients, first visit, report of findings, scheduling appointments, missed appointments, plus scripts for handling patients who arrive early or late, doctor running behind and other distractions